Insights on Marketing & Technology

Market #67

Digital Commerce
The digital shopkeeper

The digital shopkeeper

Carsten Blom-HansenDirector of Digital Commerce at In2Media

Successful business acumen is all about optimising digital business across the entire value chain. E-commerce has become much more than just having a webshop. Our way of using smartphones has changed the way we buy products and services. Customers shop online 24 hours a day, regardless of whether they are home, at the office, in the train or in a physical store.

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Emotional mechanims in stores

Emotional mechanims in stores

Sanne DollerupOwner, Proemotion, writing phd. on strategic experience design

It is a well accepted fact that using emotional mechanisms in-store is critical for increasing customer spend. It is also clear that this is accomplished by stimulating the senses in ways that could include background music, a familiar scent or a composition of particular shapes and colours. We also know that it is important that the store has a clear concept that is communicated to customers in a coherent and precise manner.

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It's the little things

It's the little things

Astrid Marie Renkwitz MadsenMarketing Manager at Downtown

Downtown was launched in May 2010, as the first daily-deal business in Denmark. Every day, members receive an email featuring new experiences and products at half price. And even though the competition has been massive, Downtown has stayed ahead of the curve, constantly trying to develop and improve the concept and the format. Marketing manager Astrid Marie Renkwitz Madsen reveals how.

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Exploit your business's online potential

Exploit your business's online potential

Jacob Lego Boye Author of the book 'Online Customer Service'

Increasing online sales pose a challenge to retailers with physical stores, but how should they respond to the challenge? Jacob Lego Boye, consultant and author of the book, ‘Online Customer Service’, offers his views on what retailers must do. His answer: attempt to optimize the positive impact that one sales channels can have on another by transferring some of what you’re good at in physical stores to online activities, and by supporting the growing tendency to use several sales channels throughout the buying process.

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Consumers combine in-store and online shopping behaviors

Consumers combine in-store and online shopping behaviors

Micheal BjörnHead of Research at Ericsson ConsumerLab

In-store shopping is already being combined with online shopping. Consumers are merging the two without even thinking about it. The Internet offers far more than price comparisons and is becoming an integrated part of shopping behavior. With shopping, as well as with many other activities people engage in throughout the day, it has become meaningless to talk about online and offline as two separate realities. Retailers who want to stay in sync with their customers need to acknowledge this.

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Welcome to Denmark's largest wardrobe

Welcome to Denmark's largest wardrobe

Maria PræstInterview with Martin Falslev Andersen, co-founder and CEO at Trendsales

Every day, another 15,000 new ads pop up at trendsales.dk featuring both new and second-hand shoes, bags, dresses and whatever else your heart may desire. The popular site has almost 700,000 users who all sell, buy, swap and chat away. But how do you get so many dedicated users to visit your site? MARKET spoke with Trendsale’s co-founder and CEO Martin Falslev Andersen to learn what they do so well.

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Keeping your e-business successful is like working on...

Keeping your e-business successful is like working on...

Maria PræstInterview with Dr. Jonas Ridderstråle, professor and author

Dr. Jonas Ridderstråle is an author, professor and one of the world’s most influential and respected business thinkers and speakers. He has spent the last ten years giving people the competence, confidence and courage to think, feel and do things differently. MARKET caught him on the road to get his view on digital commerce and the challenges e-businesses face today.

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Keep your promises

Keep your promises

Jens Christian MadsenInterview with Michael Lindskog, Head of the Nordic Markets at Zalando

In less than five years, Zalando has grown from being a small online shoe shop operated from a shared flat in Berlin to become Europe’s leading online fashion retailer, offering more than 150,000 products from over 1,500 different brands. Head of the Nordic Markets, Michael Lindskog, shares a few insights on how Zalando entered the Nordic region without stumbling over national borders like so many businesses before them.

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Invites

Customer Experience: 5 tips til at forbedre brugeroplevelsen

Morgen-Briefing

Customer Experience: 5 tips til at forbedre brugeroplevelsen

  • Time:
    21. september 2017 kl. 8:45-10:50
  • Location:
    Staunings Plads 3, 1607 København V
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Få styr på jeres Customer Experience i alle Touchpoints

Morgen-Briefing

Få styr på jeres Customer Experience i alle Touchpoints

  • Time:
    21. september 2017 kl. 08:45-10:50
  • Location:
    Århusgade 88, 2100 København Ø
  • Time:
    26. oktober 2017 kl. 08:45-10:50
  • Location:
    Århusgade 88, 2100 København Ø
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7 gyldne tips om messer og udstillinger

Seminar

7 gyldne tips om messer og udstillinger

  • Time:
    22. september 2017 kl. 08:45-11:30
  • Location:
    HUSET, Hindsgavl Allé 2, 5500 Middelfart
  • Time:
    6. oktober 2017 kl. 08:45-11:30
  • Location:
    Baltorpbakken 5-7, 2750 Ballerup
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B2B Account Based Marketing (ABM)

Morgen-Briefing

B2B Account Based Marketing (ABM)

  • Time:
    22. september 2017 kl. 08:45-10:50
  • Location:
    Hotel Koldingfjord, Fjordvej 154, 6000 Kolding
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Tips og strategier: Sådan booster du trafikken fra Google

Morgen-Briefing

Tips og strategier: Sådan booster du trafikken fra Google

  • Time:
    27. september 2017 kl. 08:45-11:30
  • Location:
    Rosenvængets Allé 11, 2100 København Ø
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Master E-mail Marketing like a Pro

Morgen-Briefing

Master E-mail Marketing like a Pro

  • Time:
    28. september 2017 kl. 08:45-11:15
  • Location:
    Emdrupvej 28A, 2100 København Ø
  • Time:
    25. oktober 2017 kl 08:45-10:50
  • Location:
    Emdrupvej 28A, 2100 København Ø
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Google Analytics for marketingledere

Morgen-Briefing

Google Analytics for marketingledere

  • Time:
    28. september 2017 kl. 08:45-10:50
  • Location:
    Åbogade 15, 8200 Aarhus N
  • Time:
    25. oktober 2017 kl. 08:45-10:50
  • Location:
    Åbogade 15, 8200 Aarhus N
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Sådan bliver jeres næste website en succes

Morgen-Briefing

Sådan bliver jeres næste website en succes

  • Time:
    29. september 2017 kl. 08:45-10:50
  • Location:
    Løngangstræde 37B, 1468 København K
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Fra Digital Marketing til Digital Kundeoplevelse

Morgen-Briefing

Fra Digital Marketing til Digital Kundeoplevelse

  • Time:
    3. oktober 2017 kl. 08:45-10:50
  • Location:
    Bjørnholms Alle 22, 8260 Viby J
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Nøgler til planlægning af vækst og kunderejse (B2B)

Morgen-Briefing

Nøgler til planlægning af vækst og kunderejse (B2B)

  • Time:
    5. oktober 2017 kl. 08:45-10:50
  • Location:
    ag analytics, Sortedam Dossering 55B, 2100 København Ø
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Uovertruffen serviceoplevelse med Marketing Automation 2.0

Morgen-Briefing

Uovertruffen serviceoplevelse med Marketing Automation 2.0

  • Time:
    5. oktober 2017 kl. 08:45-10:50
  • Location:
    Bernhard Bangs Allé 25, 2000 Frederiksberg
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B2B Account Based Marketing (ABM)

Morgen-Briefing

B2B Account Based Marketing (ABM)

  • Time:
    6. oktober 2017 kl. 08:45-10:50
  • Location:
    Ordnung, Tuborgvej 5, 2900 Hellerup
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Introduktion til Søgemaskine optimering / SEO

Morgen-Briefing

Introduktion til Søgemaskine optimering / SEO

  • Time:
    6. oktober 2017 kl. 14:00-16:00
  • Location:
    DOKK1 niveau 3, Hack Kampmanns Plads 2, 8000 Århus (mødested ved informationen)
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Basecamp CHP 2017

Seminar

Basecamp CHP 2017

  • Time:
    12. oktober 2017 kl. 08:00-14:30
  • Location:
    Mogens Dahl Koncertsal, Snorresgade 22, 2300 København S
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Mini-konference om kunden i centrum

Morgen-Briefing

Mini-konference om kunden i centrum

  • Time:
    12. oktober 2017 kl. 08:45-12:00
  • Location:
    Microsoft, Kanalvej 7, 2800 Kongens Lyngby
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Effektiv håndtering af kundeafgang

Morgen-Briefing

Effektiv håndtering af kundeafgang

  • Time:
    9. november 2017 kl. 08:45-10:50
  • Location:
    ag analytics, Sortedam Dossering 55B, 2100 København Ø
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NYHED!  MARKET etablerer netværksgruppe

Kursus

NYHED! MARKET etablerer netværksgruppe

  • Time:
    2018
  • Location:
    2300 København S - nærmere adresse tilgår
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